Geometry Integrated Health has implemented new enhanced protocols to mitigate the risks associated with COVID-19. Your next visit to the clinic will be a little different than before, so please take a few minutes to read about some of these changes to make your appointment as smooth, and stress free as possible.
For more detailed information continue reading further down the page.
You can still book appointments online however we have some new guidelines to help reduce the risks related to Covid-19. Prior to booking we request that you complete a BC-CDC Covid-19 self assessment. It only takes a few seconds and will help you assess your risk.
We kindly ask that you wear a mask in all common areas while in the clinic. Please bring your own mask reusable or otherwise, if you forget your mask we will provide you one free of charge. It is important to remember that wearing a mask does not does not replace or reduce the need for other protective measures: physical distancing, hand hygiene, and avoidance of face touching.
*Note each modality within the clinic may have different regulations per their governing colleges regarding masks Your practitioner will communicate any relevant information to you.
For more information about mask wearing see this open letter from Provincial Health Officer Dr. Bonnie Henry.
48 hours before your appointment we will email you a link to complete a COVID-19 Pre-Appointment Screening. Please complete and submit all five questions no more than two hours before your appointment. If you have checked off signs or symptoms, you may need to reschedule your appointment. Please reach out to the clinic if this is the case.
Please contact the clinic to reschedule your appointment as soon as possible if you are are required to self isolate under the BC-CDC guidelines.
On a case by case basis you need to cancel less than 24 hours prior to your appointment, we may waive the cancellation fee if we can fill the appointment from the waitlist, or if you are able to reschedule the appointment.
Please arrive at the clinic at your scheduled time and no more than 5 minutes before your appointment. You may wish to use our optional “online checkin” when you arrive.
The waiting room is available arriving to their appointments, and for patients waiting to settle their bill after their appointment. The chairs in the waiting room are all spaced 2 meters apart and are furnished with signs that indicate if they have been sanitized and are ready for you to sit in, or if they require sanitization before use. In addition colourful blue and yellow markings have been placed on the floor that indicate boundaries and safe places to stand and our former tea station has been converted to a sanitization station.
Please be mindful of physical distancing
Once in the treatment room your practitioner will inform you of any relevant enhanced protocols and obtain your consent for treatment. Your practitioner will also do a final Covid-19 screen before starting treatment. While in the treatment room everything will have been disinfected. Hand sanitizer is available for your convienience.
If you need to use the washroom please ask your practitioner direct you. Please follow the hand washing guidelines posted in each washroom and use paper towel to turn off the tap and open or close the washroom door.
To reduce frequent touch points, we encourage you to add a credit card to your Jane App profile. Here is how: