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Custom Orthotics in Victoria

Tailored by our chiropractor to your specific needs, pain and personal preferences.

What are custom Orthotics?

How do they differ from what I would find in a drugstore?

Dr. Dawn offers custom orthotics in Victoria. We hand- make orthotics based on a detailed assessment of your feet, gait, and posture. We design each pair of custom orthotics to functionally support or correct any dysfunction identified by your chiropractor. The result is a custom orthotic the addresses your individual needs. By contrast, while over-the-counter shoe inserts may be less expensive, they tend to be produced with cheaper, less durable materials. The shoe inserts you will find at a store are one-size-fits-all. They are not as durable and provide less specific solutions.  As such, they may not last and are less likely to offer the particular correction and support required for each individual.


Additionally, at Geometry in Victoria, we offer a wide variety of orthotics to accommodate all types of shoes, from work boots to dress shoes and a wide variety of sports shoes, including hockey, golf, soccer & ski boots.

What appointment should I book if I want orthotics?

and what does the overall process look like?

Make an appointment with Dr. Dawn for a foot exam and a gait scan, the cost is $40. The Chiropractor will determine if you require orthotics. Next, Dr. Dawn will write a prescription and take a cast impression of your foot. She will then explore the various additional options for orthotics and finalize a custom plan for your needs. The cost for the insoles, excluding the gait scan appointment, typically comes to $450-$500.

We send the Gait scan, impression & prescription to Footmaxx, where they will hand fabricate your custom orthotics. The whole process takes approximately 10-14 days before you receive your new orthotics.

If you are not satisfied with the orthotics within the first three months of wearing, we can send them back free of charge to make modifications. After 4-12 months, changes are $35, and after 13- 24 months, modifications are $65.


Cost for custom orthotics in Victoria

Initial Gait Scan

$40 +GST

Custom Orthotics

Prices vary based on options


Coverage available with many extended health care plans


Are orthotics covered by my benefits?

what about direct billing?

Fortunately, many extended health plans offer coverage for orthotics. Unfortunately, in British Columbia, there are no plans that currently offer direct billing for Orthotics. You will need to pay upfront and then submit a claim to your insurer for reimbursement.

If you do have coverage, there are usually yearly maximums in addition to coverage limits for Orthotic Devices. We highly recommend you contact your provider and:

Be sure to confirm your limits, coverage amounts, and prescriber requirements. Some plans only cover orthotics prescribed by a chiropodist, podiatrist, or MD, so it is best to confirm whether orthotics can be prescribed by a chiropractor through your plan.

Ask your insurance provider in advance what specific information and documentation they require for reimbursement and relay this to our chiropractor. We will provide you with all the documents you will need to make an insurance claim.

If you have any questions, please reach out to us.

How are the orthotics customized?

Dr. Dawn uses the Footmaxx™ Gait Analysis System. The patient walks across a computerized platform that’s connected to a computer. The platform has an array of 960 electronic sensor points built into it, capturing the motion and timing of your foot throughout the gait cycle (step). As you walk, the platform scans your feet in motion 30 times per second, taking exact measurements of how your feet touch the ground and how you distribute your body weight. 

We take dynamic measurements of the pressure and timing of each of the eight key contact points of the foot. Specifically, we analyze the lateral and medial heel, the 5th, 4th, 3rd, 2nd, 1st metatarsal heads, and the big toe.  Sophisticated software in the computer compares the timing and pressure of your feet to that of normal feet. The computer then analyzes this data to produce instant colored 2D and 3D graphic images of the pressures under your feet that you can see on the computer monitor. This technology has taken the uncertainty (guesswork and error) out of making orthotics. It has replaced it with science-measurable details of the biomechanical function of the feet during normal walking.

Custom Orthotics Victoria

Does Geometry offer orthotics for sports such as golfing or skiing?

Yes, our Victoria-based chiropractor can create sport-specific orthotics for a wide variety of sports.  The orthotic can be specifically customized to fit your cleats, shoes, boots, or skates.  We can make our sport orthotics from carbon fiber which makes them 20% lighter than regular orthotics, stronger than steel for ultra durability and support, and thin enough to fit into the lowest profile performance shoes. Our chiropractor can help assess your specific sport-related needs and customize orthotics to suit your individual needs.

What are some of the most popular custom orthotic options?

Finding the right pair of custom orthotics in Victoria is important to foot, ankle, and knee pain sufferers.  While our chiropractor will always tailor their orthotics to your patho-mechanical dysfunction, pain, and personal preferences, you may be interested to know which orthotics options are most popular. 

Here they are, starting from number five, along with a description of each:

  1. Expedition™: hikers and power walkers find the Expedition irresistible. This orthotic has a super strong yet lightweight carbon fiber module that can fit into hiking boots and runners.  Its silver-infused X-STATIC® top cover contains moisture-wicking and antimicrobial properties to keep your feet cool and clean.
  1. Dress:  are the opposite of the bulky arch supports that grandma wore!  They are ultrathin and can discreetly fit in many casual and dress shoes.  Our dress orthotics are in demand with professionals. 
  1.  Diabetic:  ideal for people with diabetes, especially those who have sensitive skin or pain areas. These have exceptional cushioning and are designed to reduce the peak pressure on your diabetic foot, thereby reducing the chance of ulceration or tissue damage.
  1. Queen Cobra™:  helps you strike back at foot pain.  These are a unique, thin, and lightweight design that can bend and adapt to different high fashion heel heights and shoe styles, from heels to boots to flats. 
  1. All-Sport Premium: this is our most popular, all-purpose orthotic.  It comes with brushed synthetic suede and offers excellent support along with increased comfort.  The All-Sport works in runners, work boots, and some lace-up and casual shoes.

If you suffer from foot or ankle pain and would like a hands-on examination and custom orthotic recommendation, please book a Gait Scan with our chiropractor.

How can orthotics help people with diabetes?

We offer custom orthotics in Victoria manufactured specifically for you with a digital scan of your foot. Our chiropractor will design your orthotics with materials and additions specific to your needs and will be able to adjust the support for both your needs and your comfort. We will also consider your activity level, occupation, footwear, and other factors when designing your orthotics.

A custom orthotic is a tool that is useful for people with diabetes. Unlike orthotics for other conditions, where correction or control may be required, orthotics for diabetes need a redistribution of pressure along the soles of the feet to reduce areas of high pressure, friction, or shear. Soft, accommodative, full-length orthotics are the most effective at preventing foot injury in people with diabetes.